Information

1) What is the best time to visit the Exhibition?
As a rule, the Exhibition is most visited during the weekends, while midweek days are recommended for those who prefer to visit the exhibition at a more leisurely pace; certainly the best period to organise your visit is from May to September, where in addition to the tranquillity of the summer months you can also take advantage of the extended opening hours on Fridays and Saturdays at the Arsenale (see opening hours). In addition, the International Dance and Theatre Festivals and the Venice International Film Festival, all take place between June and September, offering a great opportunity to attend different events during the same visit.

2) What are the opening days and hours of Biennale Architettura?
Giardini and Arsenale: from 10 May to 28 September, 11 am - 7 pm (last admission 6:45 pm); from 30 September to 23 November, 10 am – 6 pm (last admission 5:45 pm);
Arsenale venue only, from 10 May to 28 September: Friday and Saturday extended hours through 8 pm (last admission 7:45 pm).
The exhibition is closed on Mondays: except for 12 May, 2 June, 21 July, 1 September, 20 October and 17 November 2025.
In no case are visitors allowed to remain in the exhibition after closing time, we therefore invite you to plan how much time you want to dedicate to your visit, taking into consideration the type of ticket/accreditation you have purchased.

3) How many entrance gates are there to the Exhibition Venues and where are they?
There are four entrance gates to the exhibition venues: the entrances to the Giardini from Viale Trieste and from Sant’Elena (Viale IV novembre); the entrances to the Arsenale venue from Calle della Tana 2169/F and from the Ponte dei Pensieri (Salizada Streta).
GPS Coordinates:
Giardini venue
45.428818, 12.356828 (Viale Trieste)
45.428077, 12.360046 (Sant’Elena)
Arsenale venue
45.433188, 12.351705 (Calle della Tana)
45.435073, 12.357544 (Ponte dei Pensieri)

4) Where are the infopoints/ticket offices located?
The infopoints/ticket offices are located:
At the Giardini in Viale Trento, 1260
At the Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148

5) Where are the bookshops located?
The bookshops are located:
At the Giardini in Viale Trento 1260
At the Arsenale at the entrances of Calle della Tana and Ponte dei Pensieri

1) Where can I buy admission tickets for the Biennale Architettura?
Tickets may be purchased online on www.labiennale.org > Tickets page.
At the Infopoints/ticket offices (Giardini in Viale Trento, 1260 and Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148) it is possible to purchase of admission tickets and scheduled guided tours.
Some types of tickets, such as the discount tickets for visitors with a certified disability and the complimentary tickets for the adults accompanying them may be collected at the Infopoints/ticket offices.
Accreditation for residents in the City of Venice may be purchased by sending an email applying for it to: booking@labiennale.org attaching a document that proves your resident status, or at the Infopoints/ticket offices upon presentation of an Identity Card.

2) I am a student, can I get educational credits?
Before purchasing your ticket, contact your University about their policies in the matter, and instructions on how to proceed.

3) Can I buy the discount tickets online?
All tickets, both full price and discount tickets, must be purchased online. However certain types of discount tickets, for example those reserved for visitors with a certified disability, are available exclusively at the Infopoints/ticket offices (Giardini in Viale Trento 1260 and Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148).
Always remember to bring a document proving you are entitled to the discount on the day of your visit, as you will be required to display it along with your ticket at the entrance gates to the exhibition.

4) To purchase the €16 discount ticket ‘Students and/or Under 26’, do you have to be both a student and under 26?
The € 16 ticket may be purchased by:
· all students independently of their age
· anyone aged 26 and under, even those who are no longer students
Remember however to bring a document proving you are entitled to the discount on the day of your visit, as you will be required to display it along with your ticket at the entrance to the exhibition.

5) Can you purchase the admission ticket using the teachers’ bonus?
The ticket cannot be purchased using the teachers’ bonus because La Biennale di Venezia is not among the qualified institutions.
Free guided tours are available for teachers upon reservation (teacher preview) to illustrate the various educational opportunities organized for schools. Please visit the Educational page.
A discount ticket is furthermore available for teachers accompanying their students to the exhibition.

6) Does the ticket also include admission to the Collateral Events and to the pavilions located around the city?
The ticket includes only the venues of the Giardini and the Arsenale. Most Collateral Events have free admission, except for some that might require an admission ticket.

7) For the combined Architecture + Dance / Music / Theatre ticket, do you have to visit the Exhibition on the same day as the performance?
The visit to the Exhibition can take place at different times, and not necessarily on the same day as the performance, except for special events that will be specifically announced.

8) I have an Architecture ticket, can I buy a discount ticket for a Dance/Music/Theatre performance?
Yes, you may buy one by presenting your Exhibition ticket directly at the Infopoints/tichet offices (Giardini in Viale Trento 1260 and Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148).

9) I have a certified disability. What price am I entitled to?
People with a certified invalidity can purchase discount tickets at the Infopoints/ticket offices (Giardini in Viale Trento 1260 and Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148), by presenting the relative certification. Adults accompanying people with a certified invalidity are entitled to free complimentary admission and can collect their tickets at the Infopoints/ticket offices.

10) How do you get the free tickets for children aged 0-6?
The free ticket for children can be downloaded in digital format from the online ticket office in combination with the purchase of a Full price, Resident or Over 65 ticket, by selecting the “complimentary children’s” ticket. For each free children’s ticket, 1 adult ticket must be purchased. If the accompanying adult is entitled to a different type of discount, or accompanies more than one child, or already has an admission ticket, the children’s free ticket may be requested directly at the Infopoints/ticket offices (Giardini in Viale Trento 1260 e Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148).

11) I have children older than 6, what type of ticket must I purchase for them?
Children from the age of 7 and up are entitled to a discount student/under 26 ticket.

12) Can I visit the two venues of the Exhibition on different days?
Yes, all the tickets guarantee admission to both venues of the Exhibition, one time for each venue, on the same day or on different days. The days you visit each venue do not necessarily need to be consecutive. The ticket does not allow you to enter and leave each venue more than once.
Only the 3-day ticket, the one-week ticket and the accreditation allow multiple admissions to each exhibition venue. For the admission policies for multiple-access tickets and accreditations, please read the description of these types of tickets carefully before purchasing.

1) Do I have to choose a date for my visit?
You do not need to reserve a date for admission, just purchase the ticket and come to the entrance gates of the Exhibition on any day it is open.

2) Is a ticket strictly personal?
It is not necessary to add the name of the person who will use the ticket, just purchase the ticket and come to Exhibition gates. For tax purposes the ticket shows the name of the buyer, but this is not binding.
Accreditation tickets on the other hand are strictly personal, therefore the purchasing procedure will ask for the name and surname of the person who will actually use it; a valid identity document will be required at the entrance.

3) Can the name on the accreditation be changed?
If the accreditation has never been used, you can request that the name be changed by going to the Infopoints/ticket offices (Giardini in Viale Trento 1260 and Arsenale inside the Museo Storico Navale in Riva San Biasio, 2148), and presenting an authorization form signed by the original accreditation-holder if he/she is not present. If the accreditation has already been used, the name cannot be changed.

4) I am unable to purchase the ticket online, the screen goes blank when I confirm the purchase. Why?
This is usually a problem with the browser you are using, just change browser and that will solve the problem.

5) I received an email confirming the purchase. How can I print the tickets?
The tickets purchased online may be found at the following link: https://shop.vivaticket.com/en/help/visualizza_ricevuta. Enter the transaction code in your possession and you will get your ticket in the pdf format. Avoid printing the ticket and the exhibition brochure, please use the digital versions.

6)  I was charged for the purchase of a ticket but I did not receive confirmation. How can I get my tickets?
If you did not get to the screen stating “PURCHASE CONFIRMED”, your purchase probably failed. Check with your bank, and if necessary repeat the process, making sure you complete all the required steps.

1) What is the difference between the exhibition venue at the Giardini and the one in the Arsenale? Where does the visit start?
The two venues are independent but complementary, because they are part of the same exhibition. The admission ticket is a combined ticket that gives access to both venues. You can start your visit from either of the two venues as you prefer.
Please note this year the Central Pavilion in the Giardini venue is closed for renovation. The installations and national pavilions inside the Giardini will be open to visitors as usual.

2) Is there a section of the Exhibition in Mestre?
Yes, since 2018 Forte Marghera has been hosting the Special Projects set up as part of the Art and Architecture Biennale.

3) Is there a cloakroom/luggage storage area in the exhibition venues? Does it charge a fee?
There is a free cloakroom for small items. It is not possible to store luggage and suitcases.

4) Can I leave the exhibition and go back in?
The tickets do not allow you to leave the exhibition and go back in, they are valid for one admission only in each exhibition venue, even on non-consecutive days. Only the 3-day ticket, the one-week ticket and the accreditations are valid for multiple admissions to both venues, with duration depending on the selected typology.

5) How far is the Giardini venue from the Arsenale? How long does it take to visit the venues?
The two venues are about a ten-minute walk from each other. The average visit lasts about 3 hours per venue.

6) Are there any services offered to help visitors with reduced mobility and other special needs?
The Exhibition venues offer a courtesy transportation service with electric vehicles for visitors with reduced mobility and, at the Giardini, there are maps on pedestals at the entrance to the pavilions detailing conditions of accessibility. Also available, upon request to the staff at the venue on a first come first serve basis: strollers, stroller tricycles, walkers, and wheelchairs.
Reservations may also be made (this is a service with a fee) for guided tours for visually-impaired or blind visitors, with a focus on aspects of language and content, and guided tours for the hearing-impaired community with educational activities in the Italian sign language (LIS).
There are also free activities available for support centres, shelter homes, educational and therapeutic communities: educational activities, workshops, guided tours and special exhibition routes for an introduction to the contemporary arts.
There are materials available to special needs teachers, dedicated to inclusive visits to Biennale Architettura 2025.

7) Is it possible to enter the exhibition venues with a dog?
In agreement with BAUADVISOR, a paid Dog Sitter and Dog Walker service is available, which can be booked at least 24 hours in advance. The service, provided by BAUADVISOR, allows owners of pet dogs who intend to visit the Art Exhibition to entrust their dogs to the dog walkers at the entrance to the exhibition venue, at the agreed date and time, until the end of the visit, when they will be returned to their owners.

1) Where can tickets be purchased at the group rate (min 10 participants)?
Groups who wish to enter the exhibition venues independently must necessarily purchase the tickets on our website Tickets page →

2) How can I purchase a private guided tour or a pre-scheduled guided tour?
Private guided tours may be requested by filling out the online form on the Tickets page at least 15 days before the day of the tour. Our staff will respond within 7 working days from receipt of your request to confirm or decline the selected date based on the available openings on our calendar. Prepayment is required and must be made within 48 hours of the confirmation of your reservation.
Each guide may lead a maximum of 25 participants. Groups larger than 25 participants will be split into smaller groups. The costs shown on our website are per guide and do not include admission tickets.
Pre-scheduled guided tours are available in Italian and in English only, and are dedicated to visitors who are not organized as a group; they take place on a fixed schedule of days and times, and may be purchased on the Tickets page on a first come first serve basis.

3) In what languages are the guided tours available?
Guided tours are available in Italian, English, Italian Sign Language (LIS) and other foreign languages. For further information please contact: promozione@labiennale.org
Pre-scheduled guided tours for visitors who are not organized as a group are available in Italian and in English only.

4) What are the starting times and costs for the pre-scheduled guided tours? Does the cost of the pre-scheduled guided tour also include the admission ticket to the Exhibition?
The pre-scheduled guided tours begin at pre-established times, which depend on the day and the month of your visit. Consult the schedule and check availability on the Tickets page. The cost of a pre-scheduled guided tour is € 8 per person per exhibition venue (the cost is € 8.50 including the advance sales fee). It does not include the cost of the admission ticket to the Exhibition.

5) What activities are there for children and families?
For families there are family-friendly guided tours, in which the itinerary is conceived to involve the children, selecting works most suitable to interest them. There are two types of tours:
· Pre-scheduled tours: these are tours departing at pre-established times for groups of visitors with children between the ages of 4 and 12 years old. They cost € 8.50 per participant per venue (both adults and children) and may be purchased on the Tickets page. Admission tickets are not included. For children up to the age of 12 included, there is a free admission which may be acquired during the purchasing process for the pre-scheduled family-friendly guided tour.
· Private tours: these are tours for one family group. You may choose the date and time, and the tours will be custom-planned to fit the children’s ages. The cost is € 90 per venue and € 150 for both (the cost is for the entire family or group, for a maximum of 25 persons). To request a private guided tour, please fill out the online application form available on La Biennale’s website.
Admission tickets are not included. For children up to the age of 6 included, admission is free. Children ages 7 and up are entitled to the discounted student/under 26 ticket.